1. Login via SSH as root
2. cd /home/username/tmp/awstats
3. grep AllowToUpdateStatsFromBrowser awstats.example.com.conf
4. It should be set to AllowToUpdateStatsFromBrowser=1
5. If not, edit the file and save.
6. restart cpanel : service cpanel restart
or
Login to WHM, then select Server Configuration -> Tweak Settings.
Scroll down to Stats and Logs.
Check the box "Allow users to update Awstats from cPanel"
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